Who We Are
Our website address is: http://luxeliv.shop.
We are an online store selling bicycle products such as bikes, helmets, and other cycling accessories.
Information We Collect
Personal Information
When you make a purchase or create an account, we may collect:
- Your name, billing and shipping address, email, and phone number
- Order details and purchase history
- Payment information (processed securely through third-party gateways; we do not store your full credit card details)
Automatically Collected Information
When you browse our site, we may collect:
- Your IP address, browser type, and device information
- Cookies that track cart contents and login status
Cookies
We use cookies to make your shopping experience better. For example:
- Cart cookies remember the items in your shopping cart while you browse.
- Account cookies help keep you logged in if you choose “Remember Me.”
- Preference cookies save your display settings and site preferences.
These cookies do not store sensitive personal information. You can disable cookies in your browser, but some parts of the store (like the cart and checkout) may not work properly.
Embedded Content from Other Websites
Pages or articles on this site may include embedded content (e.g., videos, images, or articles). Embedded content behaves as if you visited the other website, which may collect data about you or use cookies.
Who We Share Your Data With
We only share your information with trusted third parties where necessary, such as:
- Payment processors (to complete transactions)
- Shipping providers (to deliver your orders)
- Spam detection services (for security, if comments are enabled)
If you request a password reset, your IP address will be included in the reset email.
How Long We Retain Your Data
- Order information: retained for 7 years for accounting and legal compliance.
- Registered users: your personal information is stored in your account and can be edited or deleted at any time (except your username). Website administrators can also view and edit this information.
Your Rights Over Your Data
You can request:
- A copy of the personal data we hold about you
- Correction of inaccurate data
- Deletion of your personal data (except for data we are required to keep by law, such as tax records)
Contact us at the details below to exercise these rights.
Where Your Data is Sent
Visitor comments (if enabled) may be checked through an automated spam detection service.
Security
We take reasonable measures to protect your data, but please note no method of online transmission is completely secure.
Changes to This Policy
We may update this policy from time to time. Updates will be posted on this page with a new “last updated” date.
Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us:
LUXE LIVING SDN. BHD.
Website: http://luxeliv.shop
Address: 274B, TINGKAT 1，JALAN MACHANG BUBOK, TAMAN MACHANG BUBOK, 14020 BUKIT MERTAJAM, PULAU PINANG
Email: luxe_living1@outlook.com
Phone: 011-1314 8005